Lesson Guidelines
By booking a lesson(s) with John, you agree to the following guidelines:
1. Payments & Booking
– Lessons must be paid at least 48 hours before the scheduled lesson (no refunds).
– International payments must be completed via PayPal (a link will be provided by email).
– Students residing in Canada must complete payment via e-transfer (details will be provided by email).
2. Cancellations & Rescheduling
– Cancellations or rescheduling requests must be made at least 48 hours before the scheduled lesson via email.
– Lessons cancelled less than 48 hours in advance will not be rescheduled.
– Refunds are not available for individual lessons or lesson packages.
– For lesson packages, cancellations made at least 48 hours in advance may be rescheduled to another suitable date and time.
3. Lateness Policy
– If you are late for an in-person lesson, the lost time will not be compensated.
– For online lessons, up to 15 minutes may be completed but only if no other student is scheduled immediately after.
– Any lateness beyond 20 minutes will not be compensated for both online and in-person lessons.
4. Lesson Packages Validity
All lesson packages are subject to a validity period from the date of purchase.
– Packages of five (5) lessons must be completed within three (3) months from the date of payment.
– Packages of ten (10) lessons must be completed within six (6) months from the date of payment.
– Any unused lessons within the validity period will be forfeited and are non-refundable and non-transferable.
5. Lesson Recordings
– Lesson recordings are strictly for personal educational use.
– Recordings must not be shared, published, sold, or distributed in any form (including online platforms or print).
– Students may record lessons for personal practice and reference only.
6. Online Lesson Technical Requirements
– Ensure a stable internet connection for optimal video and audio quality.
– Lessons are conducted via Zoom.
– Use headphones to prevent audio feedback.
– It is recommended to use a microphone for input and headphones for output to ensure the best sound quality.
7. Student Responsibility & Practice
The student acknowledges that consistent personal practice is essential for vocal development and progress. It is the student’s responsibility to engage in regular, ideally daily, practice outside of scheduled lessons. The teacher provides guidance, tools, and feedback; however, results are directly dependent on the student’s commitment, discipline, and application of the techniques covered during lessons.
8. Policy Updates
These guidelines and policies are subject to change at any time at the discretion of the teacher. Any updates or modifications will not affect lesson packages that are already active or lessons that have already been paid for at the time of the change. Existing commitments will be honored under the terms agreed upon at the time of purchase.